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Our team got attempted to mediate, but the local casino, having a history of 15 unresolved cases, had stayed unreactive, best us to romantic the brand new complaint as the ‘unresolved’. After, the fresh local casino got said to own processed the newest player’s withdrawal. But not, the ball player had not affirmed it, resulting in the problem getting closed since the ‘player avoided responding’.

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The player from Italy had requested a withdrawal out of €3500, provided the mandatory records, along with the newest detachment accepted. Yet not, 2 weeks later on, the fresh transfer had not been obtained, and immediately after calling assistance, the ball player hadn’t received a reply after the their promise to help you resolve the challenge. The issue are resolved as the financing had today found its way to the new player’s account, and also the criticism try noted while the ‘resolved’ regarding the system. The ball player of Greece had battled to help you withdraw the girl profits away from Bizzo Gambling establishment because the the woman bank had denied the brand new payment.

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